About Us
Freedom Holiday Homes is one of the South East's longest running cottage letting agencies covering Kent, Sussex and Wiltshire. We are a family run company with a strong reputation for providing quality self-catering holidays. We have nearly 220 holiday cottages in our property portfolio across our much loved region.
Freedom Holiday Homes Today
In recent years, the business has gone from strength to strength. We have a fantastic team of staff with an in-depth knowledge of the areas and of all our holiday cottages. We are growing year on year thanks to the popularity of UK holidays.
We are delighted to present a superb variety of places to stay from coastal cottages in Kent and Sussex to countryside holiday homes as well as two traditional stone-built cottages in Wiltshire. All our accommodation is quality graded by a VisitEngland Assessor so you can be confident that every property meets the stringent requirements demanded by this national scheme.
First-time visitors are delighted by the peaceful towns and villages and panoramic beauty in this stunning corner of England – it is often a great surprise that somewhere so close to London can be so rural. As well as the lovely countryside, we are blessed with miles and miles of magnificent coastline too.
Our History
Freedom Holiday Homes started some 20 years ago in the kitchen of a cottage in Frittenden, Kent. A single mum and grandma began by offering houses of friends and family and the first brochure featured no photographs at all - only an artist's impression of each property. As the business grew, the office expanded into the sitting room and the company took on their first member of staff! By 1996, the team comprised of four people, and this is when a computerised booking system was developed. In the late 1990's, Freedom Holiday Homes relocated to Cranbrook and also launched a website.
Doing Our Bit For The Community
Here at Freedom Holiday Homes we want to leave things a little bit better than we find them, so we are proud to be an active part of our community where we live and work. Here are some of the ways we try to do the right thing:
- We are always trying to find ways to reduce our carbon emissions as a business as well as sourcing ethically sound and ecologically sound products to use ourselves. Our cottage brochures are printed on 50% recycled paper (the other 50% will be from sustainable sources).
- We are actively promoting the sourcing of local produce and services by our customers.
- We are also active members in many local tourism bodies.
- We hope that leading by example by doing good things we will inspire others to follow.
Always Aiming To Improve...
We politely ask every customer who hires one of our cottages to complete our Customer Service Questionnaire which asks them for their detailed opinion of all aspects of their holiday. So far, we have enjoyed a very high rate of return and are finding the results extremely useful. At the end of this year, we will be delighted to publish the results and find out how well our staff, service, brochure, website and properties have scored with visitors. In the meantime, please see our 'customer comments' on any of the cottage pages and decide for yourself whether we've been working hard enough.
It is important to us to provide a quality service and we are always happy to hear from our customers with ideas or ways to improve our service... so please do get in touch.
